Read posts written by Aaron Krivitzky on Sentient Decision Science’s implicit market research blog.
All social psychologists must deal with a conundrum implicit in all human behavior: the problem of self-reporting. Self-reporting is exactly what it sounds like: it’s what people say about themselves – their emotions, motivations, and feelings.
When consumers encounter promotions while shopping, they are compelled to act on their visceral impulses. At Sentient Decision Science, we call this compulsion hot-state decision making. Hot-states lead to a reduction in immediate self-control (Loewenstein, 2000), and many marketing campaigns emphasize immediate action with hot phrases like “One day only!” and “Call now!”
How do we know what others are feeling? How do we gauge our audience in social interactions? Paul Ekman, a prominent psychological researcher, suggests that it’s all in our facial expressions. Even if you’re the type of person who keeps your emotions to yourself, Ekman’s research shows that humans are psychologically disposed to show our emotions on our faces. Analyzing facial expressions in others, thus, is one way in which we empathize with other’s emotions. And it’s not always something you’re conscious of. Consequently, we don’t wear our hearts on our sleeves; we display them right on our faces!
Let’s play a game: There are ten coins on the table. The rules of the game are simple. I propose a way we should split the coins; you can either accept or reject my proposal. If you accept my terms, we get the coins according to my proposed split. If you reject them, we both […]
In act II of Romeo and Juliet, Juliet first learns that Romeo (her new love) is a Montague, a longstanding familial rival. Overwhelmed by the dismay of her predicament, she famously longs for her lover in harmonious soliloquy: “What’s in a name? That which we call a rose / By any other name would smell […]