Research Manager, Sentient Insights

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Job Description

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Research Managers are experts in the operational execution of Sentient Insights Product orders, with primary responsibility for managing the work of external suppliers (survey programming, data collection, data processing) and/or executing orders via the Sentient Insights Platform. In collaboration with other Insights team members, Research Managers play a vital role in data quality assurance at each phase of the product production process and on-time delivery. 

Essential Duties & Responsibilities

Manage internal and external resources and/or participate in the operational execution of Sentient Insights Platform of Products 

  • Serve as key point of contact to manage outside resources for survey programming and other data services. 
  • Document and submit all product inputs including screening questions, implicit exercises, and test stimuli (e.g., brand logos, video assets, packaging, product claims) to outside resources for survey programming execution. 
  • Provide immediate response to vender questions relative to programming and other data operations specifications to maintain production momentum and meet product delivery timelines.

Manage and monitor survey programing and data collection to ensure accuracy and adherence to timelines Confirm that all data is captured, cleaned, merged, and clearly labeled into working datasets. 

  • Test study links to ensure complete accuracy of supplier survey programming. Complete quality assurance review of soft launch data prior to full launch. 
  • Monitor data collection progress and report on qualifying incidence or other survey dynamics that might impact the quality of data or overall delivery timeline and report to senior manager. 
  • Periodically evaluate data during fielding phase to ensure validity, representativeness, and generalizability to established  quotas. Manage the creation of additional variables, the coding and recoding of response values, the application of weighting and the production of cross-tabulations as specified by product.  

Manage and contribute to the data processing and report production requirements for Sentient Insights products 

  • Confirm that all data captured, cleaned, merged and that variables and response options are clearly labeled in working datasets. 
  • Manage and/ or participate in the creation of data output including coding and recoding of response values, creation of new variables, the application of weighting and the production of cross-tabulations as specified for each product and complete quality assurance prior to publishing to broader Insights team. 
  • Manage and/or participate in the transition of data from cross-tabulations and other analytic output into charts and graphics within the specified product report templates. Contribute to analyses of Sentient Insights product output to identify insights into consumer behavior through analysis of attention, emotion, and neural network association patterns. 

Knowledge, Skills, Experience 

Insights managers possess a broad skill set in the implementation and fulfillment of quantitative research. Insights Managers possess excellent organization and communication skills and are capable of understanding and executing Sentient Insights product production processes with a focus on excellence in quality.  

This position requires 3+ years of quantitative market research work experience. 

Preferred Qualifications 

Bachelor’s degree with emphasis in the areas of psychology and business. Master’s degree can replace work experience requirement. 

Sentient Decision Science is an equal opportunity employer and will provide a reasonable accommodation, for medical or religious exemptions, where it does not create an undue hardship to the Company under federal, state, and local law. Sentient Decision Science is an equal opportunity employer. We strive to create a culture in which every voice is valued, where employees have a sense of belonging and connection with one another and to the organization, and they feel empowered to do their best work. We are committed to increasing diversity at all levels within the Company and we encourage people of all backgrounds to apply to our open positions.  

If you think you have what it takes but aren’t sure you meet all the requirements of this job, we invite you to connect with us. We value all perspectives and life experiences and want to hear about yours. 


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About Sentient Decision Science

Sentient Decision Science builds scientific technology that quantifies the impact of human emotion on choice, providing more accurate predictions and deeper explanations of behavior to increase empathy for the human condition. We believe that by providing scaled access to human emotion and its cognitive triggers, Sentient is delivering new-to-the-world insight on human behavior and the “whys” behind it.

About Sentient Insights

Sentient Insights builds business insights products using the theories, techniques and technologies developed by Sentient Labs. These products are automated and answer recurrent business questions, bringing the benefits of behavioral science to business, at scale. 

For more information about Sentient Decision Science and our groundbreaking research please contact us.