Author: Meghan VH
The Toyota Brand & Emotional Associations
Over the past few months, Toyota has recalled a number of its vehicles. Given all the negative press coverage from announcement after announcement of recalls, it is not a stretch to think that Toyota’s brand has taken a hit. Specifically, one could imagine that the Toyota brand – historically perceived as very reliable – is […]
Are B2B decisions emotional?
We recently gave a talk at the Boston Product Management Association’s (BPMA) monthly event held at Oracle in Burlington, MA. In the talk we reviewed literature on how humans do not follow the rational economic model of decision making, but rather are heavily influenced by unconscious and emotional factors in day-to-day decision making. We also […]
Self-Identification with McDonald's Coffee Blend
Fill in the blanks: Blizzard of ___? ‘78 Sprinkles or Jimmies ___? Jimmies 5 inches of snow ___? Dusting Manhattan chowder ___? Never heard of it If you know the answers to these questions, you’re a “true New Englander” according to McDonald’s in their new ad campaign for their Newman’s Own coffee. Newman’s Own New […]