Director of Sonic Insights

Sentient Decision Science is a behavioral science-based research and consulting firm. Sentient was created to bring the visionary advances from the behavioral sciences to the business community in a practical and accessible form in order to move global business forward. 

Sentient Decision Science, Inc. is seeking an experienced client services director to act as the lead and primary liaison between the company and a significant strategic partner account (Partner).

In this role, you will act as a primary liaison for day-to-day business between Sentient and Partner, building constructive & affiliative working relationships to ultimately solidify Sentient’s reputation as a best-in-class organization, by

  • Managing a research program designed to build new knowledge on the human emotional response to sound, deepen a database of norms and benchmarks, refine emotional measurement tools, and provide content for marketing and sales campaigns
  • Developing and updating a rolling monthly production and marketing calendar of sonic emotion research-on-research projects
  • Managing research-on-research projects based on a rolling calendar
  • Acting as the primary liaison to strengthen the relationship between Sentient and Partner
  • Analyzing results in collaboration with Partner and identifying important insights and storylines for our marketing campaigns
  • Conducting insights analyses & delivering consultant-style presentations, to clients shared with Partner, that build the company’s credibility as both research expert & trusted advisor
  • Generating incremental business opportunities to expand our sonic testing business in collaboration with our Partner to hit year-over-year revenue targets
  • Providing quick-response access for proposal/project scoping & rough budget quotes
  • Working with business leaders and behavioral scientists in the Sentient Consumer Subconscious Research Lab to generate new knowledge on the human emotional response to sound
  • Managing the further development of a sonic database of emotional response
  • Identifying and drafting thought pieces from lab research, client engagements, and secondary research for Sales and PR purposes

The successful candidate will be able to build credibility & trust within both internal teams as well as external organizations by managing & delivering on client expectations, anticipating/identifying opportunities to add value, obtaining & responding to feedback.

The ideal candidate would have prior experience and a personal interest in consumer insights, marketing or advertising research and/or behavioral science, as well as a strong desire to learn & develop career skills in one or more of these categories.


Competitive compensation and excellent benefits including 401K Plan, profit sharing, health, dental, and disability insurance. Flexible remote working policy.


Establishing yourself as a trusted partner, and Sentient as a trusted research & business advisor
• Translating client business needs into New Sales Opportunities
• Writing Effective Proposals & Winning new projects

Serving as an effective Primary Source of Contact between Sentient & the Client Organization
• Managing Fluent & Timely Communication on all aspects of the business relationship
• Building trust as a reliable resource (available, competent, timely, trustworthy)
• Establishing & nurturing long-term interpersonal relationships

Translating behavioral research results into actionable business insights
• Assessing implications of research results & translating into business recommendations
• Value-added analysis & presentation
• Shared Responsibility & Ultimate Accountability for achieving the strongest possible client assessment of the value of our products

Establishing & maintaining productive workflows w/ cross-functional, geographically dispersed teams
• Maintain effective and positive relationships with shared resource team-members
• Flawless Internal Project management

Skills, Knowledge & Experience

The successful Director of Sonic Insights is someone who exhibits:

• Excellent interpersonal influence skills, is service-oriented, and able to gain & maintain trust across a diverse group of individuals
• Is well organized, diligent and able to manage a large number of activities & stakeholders simultaneously
• Has an intellectual thirst for understanding how humans feel and behave (i.e., behavioral science), and the implications of this knowledge for business
• Has a strong work ethic, and is willing to reach outside the scope of his/her role to deliver the highest quality of work

Ideal experience includes

• 5+ years of demonstrated success in a research, insights or planning function within a client organization or advertising agency
• Minimum of a bachelor’s degree from an accredited University
Ability and willingness to travel
• Strong references


Beautiful and charming Portsmouth, NH, or the booming desert metropolis of Scottsdale, AZ. 

Portsmouth, NH

Portsmouth’s unique geographic location offers endless opportunities for recreation. Spend the day at the beach, sailing out to the Isles of Shoals, or enjoying a lobster dinner on one of the local piers.

Scottsdale, Arizona

Sitting at the base of Camelback Mountain, the office offers views of the McDowall Sonoran Preserve, the largest “urban park” in the United States, encompassing more than 30,500 acres and over 180 miles of trails.

London, England

Two decades ago, the area was decidedly grittier, edgier and rougher – today it is the unrivaled creative hub of the East End. In fact, Old Street’s Silicon Roundabout is the third largest technology start-up cluster after San Francisco and New York City.

Niche Grade for Portsmouth, NH

Public Schools

Niche Grade for Scottsdale, NH

Public Schools

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About Sentient Decision Science

Sentient Decision Science, Inc. is headquartered in Portsmouth, NH. Portsmouth is an Atlantic coastal city an hour north of Boston and 45 minutes from Portland, ME. The city is a cultural hub for the surrounding Seacoast area with a world-class restaurant and arts scene. Portsmouth is an idyllic New England micro-city that offers a high standard of living and is an outdoor activity playground with easy access to hiking and skiing in the mountains of NH and kayaking on the rivers, lakes and ocean. Sentient has additional corporate offices in Scottsdale, AZ the fifth largest metro area in the US, with access to Phoenix, the Arizona State University and the unique natural beauty of the Sonoran desert.

For more information about Sentient Decision Science and our groundbreaking research please contact us.